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A PRODN Special Learning Event

Friday, November 14, 2003

Effective Strategic Partnering:
Linking Business and Performance Needs

with Jim and Dana Gaines-Robinson

8:30 a.m. Registration and Continental Breakfast
9:00 a.m. to 4:30 p.m. Workshop

Increasingly HR, OD and Training professionals are seeking to work in more collaborative, consultative and strategic manner with their key clients. And clients are demanding it! The goal is to be “at the table” with clients, assisting them in the process of translating business plans and strategies into human performance requirements and needs.

There are two challenges associated with this goal: !) Identifying and gaining access to those individuals who qualify as “true” clients and with whom this type of strategic partnering should occur and 2) skillfully asking the “right” questions of clients in order to translate business needs into performance requirements, influencing clients to want to work more strategically.

Dana and Jim Robinson will draw from their extensive research and lead us in an interactive session to apply tools and techniques we can use to successfully address each of these challenges. If you want to be considered the effective Business Partners, you will want to be at this event!

How Can I Use This Topic in My Work?

As a result of this workshop you will be able to:

  • Utilize best practices for each of the three requirements for a strategic relationship: access, credibility and trust.
  • Reframe requests for solution into business and performance results that are required.
  • Utilize a proven interview guide to proactively identify strategic opportunities to partner with your clients.
  • Use criteria to qualify opportunities that are strategic, differentiating them from those that need to be managed in a more tactical manner.
  • Determine those individuals with whom this type of strategic partnering should be done.
  • Select actions that assist external and internal consultants to gain access to the appropriate clients.

Who Should Attend?
  • Organization Development and Training Professionals
  • Internal and External Consultants
  • Human Resources Personnel
  • Executives and Managers

Who are Jim and Dana Robinson?

As an experienced line manager, training director and former Vice President of Development Dimensions International, Jim Robinson was chief architect of their most successful training program, Interaction Management. His work with Fortune 500 organizations such as BankOne, First Data Merchant Services, LensCrafters, Penn National Insurance, Pitney Bowes, and Wachovia Corporation has included helping these organizations and Human Resources to link their efforts to the business needs and goals of the enterprise by using the GAPS! approach. Along with Dana, Jim is a frequent speaker at national conferences, including the ASTD and International Society for Performance Improvement (ISPI) conferences.

Dana Gaines Robinson founded Partners in Change, Inc. in 1981. and is a recognized leader in the area of performance technology. Her clients include Allied Domecq PLC, The Gillette Company, Hewlett-Packard Company, ING Americas, Johnson Controls, Linkage, and MasterFoods USA where she assists HR and HRD functions transition from a traditional to performance focused. Additionally, her international work has included organizations in Canada, The Netherlands, Chile, Mexico and New Zealand. Dana is a past member of the ASTD Board of Directors.

In 1999, ASTD presented Jim and Dana Robinson with the Distinguished Contribution Award for Workplace Learning and Performance. This award recognizes their landmark work in performance improvement and the sustained impact they have had in the training and human resources industry.

Jim and Dana’s co-authored publications include:

TRAINING FOR IMPACT: How to Link Training to Business Needs and Measure the Results (1989) and PERFORMANCE CONSULTING: Moving Beyond Training (1995), ZAP THE GAPS!, Target Higher Performance and Achieve It! with Ken Blanchard (2002). Their books have been translated into many languages including Arabic, Chinese, German, Greek, Hebrew, Italian, Japanese, Korean, Portuguese, and Spanish.

To learn about Jim, Dana and Partners in Change, you can visit their website at http://www.partners-in-change.com

Registration

Prior to October 14, 2003

October 14-November 14, 2003
 

PRODN and ASTD Members

Non PRODN/ASTD Members

PRODN and ASTD Members

Non PRODN/ASTD Members

Workshop, Cont. breakfast, and Lunch

$115.00

$135.00

$135.00

$155.00

Logistics

Registration

Friday, November14, 2003

8:30 (registration)
9:00 to 4:30 (program)

Location:

McCall Golf and Country Club, Upper Darby
201 N. Lynn Blvd., Upper Darby, PA
610-734-7903

Directions:
http://www.mccallgolf.com/directions.htm

Questions?

Marilyn Richey
856.857.1227
mrichey718@aol.com

With new membership subscription (1 year from join date), the cost difference between Member vs. Non Member attendance for the workshop will be applied towards your PRODN membership. (i.e: $25.00 goes towards $100.00 PRODN membership fee).

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