A PRODN Special Learning Event

You can expect to learn:

• A simple, elegant formula — the 5 Courage Factors — which you can use to help clients gain control over their reactions when they face pressure, fear, uncertainty or conflict
• A coaching process that equips leaders to build courage, rather than inhibit courage, in the teams they are mobilizing for difficult, conflict-prone or foreign assignments
• To diagnose the moments of truth that test courage in ourselves, as OD/HR advisors, and in clients who have to raise their level of play in order to meet new business challenges
• To assess the risk-readiness of your clients with behavioral observations and survey data
• A workshop design that allows clients to experience high-courage problem-solving and decision-making, and become more confident about the risks that they are being asked to take
• To build a stronger sense of community in cross-functional project teams, business units and virtual teams – so people pull together when they face difficulty rather than trying to prevail by pushing one another out of the way
• To make courage joyful and fun, to work hard and play hard in a way that renews your spirit and enthusiasm

The Agenda for the Day:

1. Warm-up: Moments of truth that test our courage as OD practitioners and the courage of the clients we advise

2. The 5 Courage Factors: Purpose, will, rigor, risk and candor. Courage isn’t an elusive or ethereal quality. It’s a 5-part formula that can be taught and learned, practiced and mastered to be more effective at the moments of truth that test courage.

3. Case study: In 15th Century Korea, King Sejong’s program of social reform and universal literacy shook people up and created fear and uncertainty. If you were the King’s OD consultant, how would you advise this timid, reluctant leader to inspire courage — and encourage followers to embrace the risk of striving for higher performance levels?

4. Gestalt exercise: When your clients respond to a “call to action” with fear, reluctance and uncertainty, how can you muster the courage to be an ennobling challenger rather than an enabling sympathizer?

5. Budget-2-Build simulation: Practice the courage to risk when there’s a lot to be done in a short period of time, where instructions can be interpreted differently by different functional groups and when conflicts have to be resolved as they occur rather than adjudicated at a higher level in the organization.

LUNCH BREAK

6. How to design for courage. Conduct a courage assessment to identify pressures that test courage and courage gaps between groups that are risk-ready and risk-averse. Use these data to map out a courage-building intervention that includes workshop, coaching and action-learning components.

7. How to use your own power and influence. How clients decide to trust a consultant to push them and raise their courage level. Based on the diagnostic questions a consultant asks, the recommendations offered and personal style, why would you engage a particular HR/OD consultant as a courage mentor?

8. Case study about ennobling high-courage leadership. Marooned in the Antarctic, the crew of The Endurance survived and the crew of the Karluk perished. If you were Captain Shackelton, in charge of a marooned ship, what risks would you want your crew to take to ensure their survival? How would you instill purpose, will, rigor and candor to prepare the crew for the risks that will ensure their success?

9. Closing, lessons and next steps to be an ennobling courage mentor.

Presenters:

Merom Klein is founder and director of The Courage Institute, an international research and program design group based in Israel, with consulting affiliates worldwide, including one in Philadelphia. Before relocating to Israel, Merom was founder and CEO of the Philadelphia based consulting firm, Key Management Strategies. Working with clients like ARAMARK, Millennium Pharmaceuticals, Johnson & Johnson, Aetna, Lockheed-Martin, Intel and GE Capital, Merom has tested the 5 Courage Factor model both with research and “real-world” practical performance improvement challenges. He is best known for high-energy, engaging simulations, action learning and coaching processes to build courage in teams and organizations.

Rod Napier is one of the pioneers and grand masters of OD, 360-feedback and transformational leadership development, and serves as The Courage Institute's Dean of Professional Development & Consultant Certification. Rod was Professor of Psychoeducational Processes at Temple University, was founder and CEO of The Athyn Group and currently is Director of the Temagemi Personal Effectiveness Lab, as well as being an author and consultant in private practice. Rod's clients include a wide range of business organizations, non-profit and social justice groups and institutions of higher education.

The Courage Institute - Building the inner strength to lift business performance www.courageinstitute.org

What you'll receive:

• A copy of the book, The Courage to Act
• A copy of The Courage Index™ questionnaire and a discount certificate for your first formal assessment of courage in a team or leader
• A participant workbook that includes a practitioner’s roadmap, courage-building tools and a sample copy of courage-building exercises
• White papers that can be used as executive summaries for leadership teams who need to build more courage in themselves and in the organizations they are mobilizing.

Logistics

Registration

 
Friday, April 30, 2004

8:00 am – 5:30 pm

Location:

Villanova Conference Centre, Radnor PA